Cancellation policy
Cancellation Policy
This Cancellation Policy explains how cancellations and changes are handled for regular orders, personalized or custom orders, subscriptions, and pre-orders purchased from INLOVE ACCESSORIES.
Regular Orders
If you need to cancel an order, you may request a cancellation within 1 hour of placing your order, provided the order has not already been fulfilled.
After the 1-hour cancellation window has passed, we cannot guarantee that your order can be canceled or modified, as we may have already begun preparing it for shipment.
If you need assistance with an order or need to request a modification, please contact us as soon as possible at inlovebygm@gmail.com.
Once an order has been shipped, it cannot be canceled. Eligible items may still be returned in accordance with our Return & Refund Policy.
Personalized & Custom Orders
Personalized, engraved, or custom-made orders may only be canceled or modified before personalization or production has begun.
Once personalization, engraving, or production has started, the order cannot be canceled, changed, returned, or refunded, except if the item arrives damaged, defective, or incorrect.
Subscriptions
When you purchase a subscription, you will receive recurring deliveries based on the subscription frequency and terms selected at the time of purchase.
Your payment method may be stored securely by our payment provider and charged according to your selected subscription schedule unless you have paid in advance.
Subscriptions may automatically renew according to the terms presented at checkout.
You may cancel or modify your subscription through the subscription management options provided with your order or account, when available, or by contacting us at inlovebygm@gmail.com.
Cancellation of a subscription prevents future subscription orders from being generated or charged but does not automatically cancel an order that has already been processed or shipped.
Any order generated through a subscription that has already entered processing will be subject to the cancellation and return terms applicable to regular orders.
Pre-Orders
Pre-order items are products purchased before they are currently available for immediate shipment.
Estimated availability and shipping information will be provided on the applicable product page whenever possible. Estimated dates may change due to circumstances outside our control.
If a pre-order has not yet entered processing or fulfillment, you may request a cancellation by contacting inlovebygm@gmail.com.
Once a pre-order has entered processing or has shipped, it cannot be canceled. Eligible items may still qualify for return under our Return & Refund Policy.
Personalized or custom pre-order items are also subject to our Personalized & Custom Orders cancellation terms above.
Refunds for Canceled Orders
If a cancellation is approved after payment has been collected, the applicable refund will be issued to the original payment method.
Please allow additional processing time for your bank or payment provider to post the refund to your account.
Questions
For questions regarding an order cancellation, subscription, or pre-order, please contact us at: